Get Your Fujitsu ScanSnap S510 Working on Mac OS X

I recently got a Mac Book Pro, my first Mac actually, and was trying to get my ScanSnap S510 scanner to work.  I came across two very useful posts:

Use a Windows PC Fujitsu ScanSnap scanner on the Mac

Fujitsu ScanSnap s510 Hack Download

After about an hour, i got some of the software working while following those initial instructions.  Unfortunately I hit a show-stopping error.  As others were, I was getting the error code 0xffffdc7 after every scan.  It wasn’t working.

A little more research, and realized that Fujitsu put out a patch for OS X 10.7 ( scansnap download V22L24) which needed to be applied to resolve that issue.  A little bit of work this afternoon, grabbing the all the English resource files needed and applying them to the newly patched Japanese version…. and it works!

For now at least, until somebody releases a new patch.  You can download the package here.

Leave a comment ?


  1. Hi There,
    I can’t find the patch on the Fujitsu website. Maybe they took it down?
    Do you mind sending out the link?

  2. Hi Nate, an even better solution is to just download the scansnap manager for the s1500 (v3.0L20) and then the update (v3.2L41) – its a much more polished version of the scansnap manager and works very well with the s510.

  3. Hi AD. Thanks for the solution. I am not sure how I missed that when I was researching. I will test it out and post my results. It looks like there are plenty of others having issues getting their scanner to work on their Mac.

  4. Hi Nate-

    Were you able to verify that the s1500 for mac software works with the S510?


  5. I did what AD tipped on June 6, 2012 and it worked seamlessly without any error code after scanning. There are only two files to download and install. Plug in the cord to your Mac, then scan. The following is a link to the files and general info. It works well for my ScanSnap S510.

    • There is no file found for this: (v3.0L20) How did you find it?

    • Todd Homan-Jones

      Thanks! That worked like a charm. I got my S510 running on 10.7.5 with just this software from the page that you linked. Powered off scanner, installed, powered up scanner, worked perfectly:

      ScanSnap Manager for Mac (V3.2L31) Setup Program

      [Download] ScanSnap.dmg (433MB)

  6. I have done all of the suggestions on many sites for convert the S510. I have the Mac OS X Lion 10.7.5 and have tried to download the hacks (no longer available) as well as the S5100 drivers. Unfortunately tried to change the coding in a file that was suggested, but the file is no where in that program. Can anyone advise? I’m at my whits end!!

  7. I got the ScanSnap S510 working fine on OS X 10.9.1 (Mavericks) by downloading and installing the following two files, then connecting and turning on the S510.

    V3.2L31 (

    V3.2L63 (

    I only wanted the scanner to work so that I can scan to EverNote so I have not tried all the features, but I can do this. I am next going to see if I can install EverNotes new ScanSnap software and see if that will work (it did not when I tried installing it without anything else).

  8. Following Lyne’s instructions and her download links, I was successful in getting a ScanSnap S510 working with OS X 10.9.5 (Mavericks).

  9. Following Lyne’s instructions and her download links, I was successful in getting a ScanSnap S510 working with Yosemite 10.10.2. I don’t use EverNotes, so I can’t confirm whether it works with that program

  10. Lyne’s instructions work for 10.12.4 Sierra.

    This link will get you software that will work with the scanner:

    And this link will get you an upgrade to that software that adds some nice features and a newer UI:

    Thank you all for posting! This is old equipment and there wasn’t a lot of support out there for it, but the scanner still works great and without your posts it would be dead.

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